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GP - surgical observation unit - follow up scan

Posted By ---tp65

"GP - surgical observation unit - follow up scan"

About: Royal Infirmary of Edinburgh at Little France / Surgical Observation Unit

(as a service user),

After being reffered by my GP to the surgicial observation unit for suspected gallstones, i was seen promptly and treated with care and respect and informed imediately of my results and reffered for a scan the next day.  The staff in the surgical observation unit were amazing, particulary tracey and Marie as well as the Dr who treated me.   Despite the current pressures facing the NHS i had excellent care, i cannot thank the nurses enough for advocating for myself and other patients.   

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Responses

Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian last month
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 12/12/2025 at 15:16
Published on Care Opinion at 15:16

picture of Michelle Jack

Thank you very much for taking time to feedback to us. I am pleased we were able to help.

Take care.
Michelle

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Response from Claire Henderson, Senior Charge Nurse, Surgery, Royal Infirmary of Edinburgh, NHS Lothian last month
Claire Henderson
Senior Charge Nurse, Surgery, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 15/12/2025 at 12:12
Published on Care Opinion at 12:12

Thank you for getting in touch with us. I will make sure that your feedback is passed on to Tracey and Maria.

I hope that you are now on the road to recovery.

Kind regards

Claire (Charge Nurse Surgical Observation Unit)

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Response from Kim Newton, Clinical Nurse Manager, General Surgery, Royal Infirmary of Edinburgh, NHS Lothian last month
Kim Newton
Clinical Nurse Manager, General Surgery, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 15/12/2025 at 13:17
Published on Care Opinion at 13:17

Good Afternoon,

Thank you very much for taking the time to share you experience with us. It is great to hear we helped and that you were given excellent care.

I wish you a speedy recovery

Kim Newton

Clinical Nurse Manger

General & Vascular Surgery

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