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"Telephone assessment"

About: The Ulster Hospital / Endoscopy Pre Assessment

(as the patient),

I received a telephone assessment call from a nurse at a pre-arranged date and time.

She asked about my referral to the services involved,  my health, the medication I was taking, any allergies. She also enquired if I had ever had these procedures before, and my experiences at that time.

Then the nurse explained the procedures I was due to have. She advised that I read the literature which would be sent with the Prep ( LENVU). She talked me through the advice, covering the prep itself and what I should eat/ avoid in the few days before the procedures. I was advised to stop taking a certain medication as it would inhibit the imaging which would be taken during the procedures. I made some notes at home, as the assessment continued.

The nurse asked me if I wanted sedation or not during the procedures and noted my reply.

I had the opportunity to ask questions. 
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Responses

Response from Jemma Gillespie, Endoscopy Lead Nurse, South Eastern HSC Trust last month
Jemma Gillespie
Endoscopy Lead Nurse,
South Eastern HSC Trust
Submitted on 09/12/2025 at 17:22
Published on Care Opinion at 17:22


Indigodc58,

Thank you for taking the time to leave this care opinion feedback.

I hope your procedure goes well.

Take care

Jemma Gillespie - Endoscopy Lead Nurse

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