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"The whole experience was amazing"

About: St Helens Hospital / Burney Breast Unit

(as the patient),

Referred by GP after experiencing breast pain and finding a lump. The whole experience was amazing. The staff were compassionate and caring and explained everything thoroughly. The examination, mammograms and ultrasounds were conducted carefully and with dignity. I felt very reassured and confident in the staff. 

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Responses

Response from Mersey and West Lancashire Teaching Hospitals NHS Trust 2 days ago
Mersey and West Lancashire Teaching Hospitals NHS Trust
Submitted on 08/12/2025 at 11:52
Published on Care Opinion at 11:52


Thank you for taking the time to leave your feedback about your care on the Burney Breast Unit. We are glad that you felt cared for and received the reassurance you needed from our staff.

We will pass this feedback onto the unit.

Best Wishes

Patient Experience and Inclusion Team.

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