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"Explained everything in great detail"

About: Altnagelvin Area Hospital / Breast services

(as a service user),

I had planned Breast Surgery in Altnagelvin in August.  Mr Diggin, my surgeon was amazing, kind, caring and explained everything in great detail to a very nervous patient who had never been in theatre!

The staff in the Breast Care Team and Ward 43 are all absolute angels.  As a healthcare employee and service user I have seen both the good and the bad within our Health Service but Mr Diggin, Ward nurses, Theatre staff, Ancilliary staff that have been involved in my care are amazing and a credit to our service.

Other areas could learn a lot from this team!

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Responses

Response from Marietta Connor, Breast Imaging Service Manager, Diagnostics, Western Health and Social Care Trust 4 hours ago
Marietta Connor
Breast Imaging Service Manager, Diagnostics,
Western Health and Social Care Trust
Submitted on 05/12/2025 at 14:33
Published on Care Opinion at 14:33


picture of Marietta Connor

Hi anntd57,

Firstly I hope that you are recovering well after your planned surgery.

It is lovely to hear such positive feedback and indeed such high praise for Mr. Diggin and the teams you have encountered during your treatment in the service. Mr. Diggin is such a patient centered clinician and deserves every bit of this praise.

I will be sure to pass this experience to other members of the team and have faith that your sharing it will inspire confidence in others who might be nervous about attending for surgery in the future.

Wishing you all the best as you recover.

Marietta Connor

(Assistant Radiology Service Manager)

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