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"Emergency treatment at Broxden Dental Centre"

About: Perth and Kinross Health & Social Care Partnership / Public Dental Service (Tayside)

(as the patient),

On 3rd December I was on a short visit to family in Scotland when I developed dental swelling and pain. I rang my own dentist in England to make an appointment for my return, but they advised me that the situation was an emergency and I should seek immediate treatment locally. I was nearby to Broxden dental centre, so I called them and was given an appointment within half an hour. I had an extraction to deal with the infection, and the whole process from my first call to successful resolution took no more than a hour. Many thanks to Broxden staff for super-prompt and efficient service. 

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Responses

Response from Gillian Elliott, Deputy Clinical Dental Director, Public Dental Service, NHS Tayside 2 days ago
Gillian Elliott
Deputy Clinical Dental Director, Public Dental Service,
NHS Tayside
Submitted on 08/12/2025 at 17:44
Published on Care Opinion at 17:44


picture of Gillian Elliott

Thank you very much for taking the time to share your feedback. I’m so pleased to hear that we were able to help you quickly while you were visiting Scotland, and that the treatment resolved your pain so promptly.

I will make sure your kind comments are passed on to the Broxden team — they will really appreciate hearing this.

Wishing you a smooth recovery and all the best on your return home.

Kind regards,
Gillian Elliott

Deputy Clinical Dental Director

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