Text size

Theme

Language

"I genuinely felt safe throughout"

About: Maternity care (wards 68, 72 &73) / Labour suite Maternity care (wards 68, 72 &73) / Maternity care (Ward 68)

(as the patient),

Long story short, my labour didn’t go as planned and I had to have an emergency c-section after being in the hospital for around 24 hours.

Prior to the decision for a c-section, I was supported fully by the midwife team and anaesthetist team across 2 shifts, presumably back shift and night shift. The staff were all so lovely and friendly, it helped put me at ease and made me feel like my best interests and baby’s best interests were being prioritised.

We had a midwife on a 1-1 basis who was monitoring my baby’s health throughout the labour process. Her name was Lucy and she was an absolute star. When the shift changed, I was supported by Melissa ( I believe that was her name) and her student. When it became clear vaginal delivery was not an option due to baby’s position and heart rate, they wasted no time in ensuring a doctor was consulted and I was taken away to theatre immediately after the situation was explained to me.

My baby was born via emergency c-section. At this point, I couldn’t retain people's names as I was really distressed. All the staff who were in the theatre were absolutely amazing. They reassured me and made me feel safe, which was so important to me because I have never felt more vulnerable. My baby was born healthy and I don’t doubt that’s due to the quick decisions and excellent practice of the staff who delivered my baby. I cannot thank any of them enough. 

I was then in ward 68 for 2 days whilst I recovered. Again, all the staff were absolutely amazing and very responsive. If I buzzed, staff came immediately to support. They helped me when I was unable to move due to the spinal tap. They supported me in getting up and about and moving again. Rachael was especially lovely and helpful. 

Although my birth didn’t go the way I planned due to issues out with anyone’s control, I genuinely felt safe throughout. I think it’s so important to highlight that, as all I have been reading lately is issues relating to maternity care across the UK, and this must be so demoralising for a staff team who ultimately do a fantastic job with the resources they have. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Tracy Orr, Lead Midwife, Princess Royal Maternity, NHS Greater Glasgow and Clyde yesterday
Tracy Orr
Lead Midwife, Princess Royal Maternity,
NHS Greater Glasgow and Clyde
Submitted on 04/12/2025 at 11:07
Published on Care Opinion at 11:07


Dear novemberbj35,

Congratulations on the birth of your new baby. I hope you are all doing well and looking forward to Christmas.

I appreciate you taking the time to share your story on Care Opinion. I'm sorry to hear that your labour and delivery didn't go as expected, but it's obvious that the staff gave you the knowledge and support you needed to deal with the unplanned caesarean. I'll let Lucy, Melissa and the other labour ward staff members know about your comments.

Hearing that you received the assistance you needed to recuperate from your caesarean is very comforting. Your comments will be much appreciated by the employees in 68, particularly Rachel.

As the lead midwife I would like to thank you for your recognition of the challenges we are currently facing in Maternity services. Telling us you felt safe throughout is such a wonderful way to finish your story! Your feedback will make a difference to staff and will indeed lift their spirits.

Hope you have a lovely festive period.

Thank you again and best wishes.

Tracy Orr

Lead Midwife

PRMH

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k