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"Cloughreagh House ICS rehab team"

About: Cloughreagh House

(as the patient),

My experience here in Cloughreagh has been very positive, the staff have been so helpful and friendly. The quality of care was excellent and the physiotherapy  input has made a huge difference to me.  The advice was excellent., the way in which to move and the manner in which to move. 

I enjoyed the positive banter between the staff and myself and that was just what I needed post surgery, the level of friendliness and support was brilliant. 

I really enjoyed socialising in the dining room and I had a number of very interesting conversations with my peer group and felt very comfortable talking to them. That is part of the atmosphere here - the friendship and the camaraderie.   The staff  were also easy to relate too.  

Overall I was very pleasantly surprised by what Cloughreagh had to offer. It is a wonderful rehabilitation facility  and the help and support I received from all the staff and therapist definitely promoted my recovery. 

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Responses

Response from Kate McBeth, Residential Care, Adult Community Services Directorate, Southern Health and Social Care Trust last month
Kate McBeth
Residential Care, Adult Community Services Directorate,
Southern Health and Social Care Trust
Submitted on 15/12/2025 at 16:12
Published on Care Opinion at 16:12


Thank you for taking the time to share your experience on Care Opinion. We really appreciate any feedback regarding the service. I am delighted to hear that the care and attention you received exceeded your expectations.

The staff team in Cloughreagh are indeed very good, they work really hard to provide a person centred approach to care, they have shown in their daily practice empathy and compassion. Staff continue to embrace any training which will enhance their skills and knowledge and they do understand the importance of providing opportunities for social engagement and inclusion.

As a result of feedback from Service Users we have developed a weekly activity planner, activities very much focuses on group activities as well as 1-1 activities.

Staff in Cloughreagh work closely with our excellent rehab team to ensure Service Users' achieve the best possible outcome in their recovery journey.

On behalf of the teams I would like to thank you again for your feedback and to wish you continue good health.

Wishing you and your family a very happy and peaceful Christmas

Kind Regards

Kate Mc Beth

Manager

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