"Fantastic Team @ Basingstoke Hospitals A&E"

About: Basingstoke and North Hampshire Hospital

Just want to say I received fantastic service at Basingstoke A&E this afternoon, I know most people only moan and fill these in when there displeased with the service, but thought I would just say how impressed I was with the team on duty. From the moment I arrived to filling in the paperwork which took minutes to a member of staff seeing me within 5 minutes of being seated, couldn't of asked for better service. The nurse practitioner was polite, friendly and surprisingly good humoured for that time of night :) I was in and out within 20 minutes, and not being from the area she even wrote the address down of the nearest pharmacy for my sat nav. Thanks for the great service Sam Delaney

Story from nhs.uk


Response from Basingstoke and North Hampshire Hospital 6 years ago
Basingstoke and North Hampshire Hospital
Submitted on 25/02/2014 at 14:29
Published on nhs.uk on 26/02/2014 at 03:00

Thank you for taking the time to leave your comments, we are always happy to hear that the hard work of our staff creates positive experience for our patients. We have shared your comments with the teams involved in your care. Mary Edwards Chief Executive, Hampshire Hospitals NHS Foundation Trust

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