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"Lovely member of staff"

About: New Victoria Hospital / Pre-Operative Assessment clinic

(as the patient),

Lovely member of staff Dev carried out my pre op, putting me at ease with her bubbly personality and professionalism.

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 6 hours ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 10/12/2025 at 09:53
Published on Care Opinion at 09:53


picture of Kevin Torbet

Dear LoMo74

Thank you for taking the time to share your feedback on Care Opinion.

We’re so pleased to hear that Dev was able to put you at ease during your pre-operative assessment. Your kind comments about her professionalism and positive manner will be shared with her and the wider team, and will mean a great deal to them.

Wishing you all the best with your upcoming procedure and recovery.

Kind regards

Kevin

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