"It was a wonderful experience"

About: Royal Devon & Exeter Hospital (Wonford) / Ophthalmology Royal Devon & Exeter Hospital (Wonford) Ophthalmology EX2 5DW

Posted by thefk65 (as the patient), yesterday

I visited the Optometry department and I saw Jane and Chrissie.
Jane helped me practically, and gave me a lot of advice and a handheld lamp with a magnifier, which will be very helpful. She was lovely and very helpful.
Chrissie helped me with the Psychological impacts, which was very helpful. We discussed my vision and the impact that it has on me.
They were both lovely and caring.
It was a wonderful experience, and it is a brilliant service.

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Louise Isaac

Specialist Optometrist, Optometry Department - West of England Eye Unit (Eastern Services),

Royal Devon University Healthcare NHS Foundation Trust

Submitted on 03/12/2025 at 11:05

Published on Care Opinion at 12:52

Dear thefk65,
Thank you for taking the time to share your experience.
We are pleased to hear that Jane and Chrissie's input was so helpful for you. The whole Optometry and Sight Support Service team will be delighted to hear how supportive and caring you found the service to be. I wish you the very best with the magnifier.
We really value hearing your feedback.
Best wishes,
Louise Isaac
Specialist Optometrist
Clinical Lead for Low Vision and Sight Support Service.

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