"Fantastic service"

About: Western General Hospital / Scottish Lithotriptor Centre Western General Hospital Scottish Lithotriptor Centre EH4 2XU

Posted by snowqq98 (as a service user), 9 hours ago

Diagnosed with kidney stone and subsequently primary hyperparathyroidism. Attended SLC for lithotripsy to deal with stone. Very efficient team, fantastic service provided. Clear communication and consent processes. Problem sorted - many thanks.

More about:

kidney stone

Do you have a similar story to tell?

Responses

Shirley Wallace

Team lead Radiographer, Scottish Lithotriptor Centre, Western General Hospital,

NHS Lothian

Submitted on 04/12/2025 at 16:30

Published on Care Opinion at 16:44

Thank you for taking the time to provide feedback after your recent lithotripsy treatment.
It’s wonderful to hear you had a positive experience when we know the treatment isn’t pain free and can be difficult to tolerate. I will share your kind words with the whole team. It will be very much appreciated by all.
We have spent a lot of time on our information and consent and feedback is so important to help us to continue to improve all areas within the department.
Best wishes
Shirley
Team lead Radiographer

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Shirley Wallace

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

Fantastic service

"Fantastic service"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k