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Thank you for taking such good care of me

Posted By decemberqg53

"Thank you for taking such good care of me"

About: Royal Devon & Exeter Hospital (Wonford) / Accident and emergency

(as the patient),

Warm welcome at A&E by reception. Triage happened within 20 mins. Nurse fully understood my situation and concerns. Then shown into treatment bay. Bit of a wait there, but I'm sure there were other people in more need than me, which I would appreciate if it was me. Very friendly staff offering sandwiches and tea. Didn't feel like a hospital. Consultant explained everything very clearly with all the options available and a suggested course of action which seems appropriate for me.

So all in all, not a bad experience when being in pain. Thank you for taking such good care of me. 

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Responses

Response from Tamara Martin Garcia, Sister, Emergency Department (Eastern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
Tamara Martin Garcia
Sister, Emergency Department (Eastern Services),
Royal Devon University Healthcare NHS Foundation Trust

Sister Emergency Department

Submitted on 30/11/2025 at 17:35
Published on Care Opinion at 17:35

picture of Tamara Martin Garcia

Thank you for taking the time to share such thoughtful feedback. We’re very pleased to hear that you received a warm welcome on arrival and that triage took place promptly. It’s reassuring to know that the team understood your concerns and that you felt supported throughout.

Thank you again for your kind words. We’re delighted that, even during a painful time, you felt well cared for. We will be sure to pass your comments on to the team.

Tamara martin Garcia

Emergency Department Sister

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