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My cancer journey

Posted By sextansmr79

"My cancer journey"

About: Queen Elizabeth University Hospital Glasgow / Clinical Haematology (Ward 4c) Queen Elizabeth University Hospital Glasgow / General surgery (Wards 9a, 9b, 9c & 9d)

(as the patient),

I got admitted to ward 9 with a sore stomach, they thought it was a kidney stone in my bile duct, got a scan 2 days later and the doctor came in told me I had cancer, go home and make memories. I was devastated.

The next day I got a phone call to go into ward 4c for chemo, this is the best ward in the hospital, every nurse was great, especially Louise, every ward should have a Louise, what a compassionate, thoughtful person.

I'm in remission just now. I miss the ward, they were all like family, not like ward 9, who had no empathy or compassion, just go home and deal with it basically.

That phone call the next day was a miracle, I was so well looked after in ward 4c and they all deserve recognition, nothing was a problem for any of them and just want to say a big thankyou to ward 4c.

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Responses

Response from Jennifer Baird, Deputy Charge Nurse, Ward 4C - Haemato-Oncology, Queen Elizabeth University Hospital, NHS Greater Glasgow and Clyde 3 days ago
Jennifer Baird
Deputy Charge Nurse, Ward 4C - Haemato-Oncology, Queen Elizabeth University Hospital,
NHS Greater Glasgow and Clyde

Submitted on 03/12/2025 at 07:33
Published on Care Opinion at 10:41

Dear sextansmr79

First and foremost I am glad you are currently in remission and doing well and hope this continues long into the future.

Thank you so much for taking the time to submit a response for our team via Care Opinion. We very much appreciate the time you have taken given your recent health issues.

It is important to us that our patients are treated well and come out of our ward having had a positive experience during one of their most vulnerable times.

As for Louise, yes I'd agree. A very caring and compassionate nurse who is a credit to our team and has been for many years. Rest assured she will be aware of your lovely comments.

Stay well and thanks again,

Jennifer Baird

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Response from Debbie Macintyre, Clinical Services Manager, General Surgery, Breast, Vascular, Trauma Ward (South), NHS Greater Glasgow and Clyde 3 days ago
Debbie Macintyre
Clinical Services Manager, General Surgery, Breast, Vascular, Trauma Ward (South),
NHS Greater Glasgow and Clyde

Submitted on 03/12/2025 at 11:19
Published on Care Opinion at 11:19

picture of Debbie Macintyre

Dear sextansmr79,

Thank you for sharing such a deeply personal experience. It sounds like you’ve been through an incredibly difficult journey, and I’m so glad to hear you’re in remission now—that’s wonderful news.

Your words about ward 4C and the team there, especially Louise, really highlight the power of compassion and care in healthcare. It’s clear they made a huge difference for you, not just medically but emotionally.

I also hear the disappointment and hurt you felt in level 9. Being told such life-changing news without empathy can feel overwhelming and isolating. No one should feel like they’re being sent home without support, and your feedback is important because it reminds us how vital kindness and communication are in every ward.

Wishing you well for the future,

Debbie Macintyre

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