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"The staff were so supportive"

About: Royal Alexandra Hospital / Radiology

(as the patient),

I recently had a CT guided biopsy of my spine. The staff came to collect me from the ward and instantly put me at ease. They chatted to me and made me laugh. Once down in the department the consultant came and talked through everything, he was very nice. The procedure was quite traumatic as I was in a lot of pain from the reason I was there. The staff were so supportive and helped me through it. I was a sobbing mess. They held my hand, they praised me and I just wanted to highlight what an excellent team they are. 

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Responses

Response from Kenna Stirling, Site Superintendent Radiographer - Clyde Sector, Diagnostics, NHS Greater Glasgow and Clyde last week
Kenna Stirling
Site Superintendent Radiographer - Clyde Sector, Diagnostics,
NHS Greater Glasgow and Clyde
Submitted on 27/11/2025 at 09:47
Published on Care Opinion at 09:47


Dear antliaxf58

Thank you for taking the time to leave us your kind comments.

We’re delighted to hear that the team was able to put you at ease and support you through what was clearly a very difficult procedure.

Your kind words about their care, reassurance, and professionalism mean a great deal and will be passed on to the staff involved.

We truly appreciate you taking the time to highlight their excellent work and commitment to patient care.

Kind regards

Kenna Stirling

Site Superintendent Radiographer

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