Text size

Theme

Language

"Can't fault anything"

About: Pilgrim Hospital / Accident and emergency Pilgrim Hospital / Acute Medical Unit

(as the patient),

Went to a&e feeling unwell and struggling to breathe, I was processed in a&e admittedly I spent the night in a&e waiting for a bed, after first lot of treatment I wasn't getting any better. Dr took the gases in my wrist and said I wasn't a retainer. All the staff in a&e despite being very busy still saw to my medical needs and explained everything along the way.

I was then transferred to IAC, again all staff were kind and helpful and saw to my medical needs. From there I went up to 9th floor, where all the staff doctors included were great very attentive giving me information where necessary, lovely staff a special thanks to phoebe who was the nurse assigned to me, nothing was too much trouble for the nurses. I can't fault anything on this ward even down to the food and cleaning staff.

Thank you to you all for my speedy recovery and discharge back to my daughters.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Philippa Davies, Matron, Emergency Department, ULHT yesterday
Philippa Davies
Matron, Emergency Department,
ULHT
Submitted on 09/12/2025 at 09:38
Published on Care Opinion at 09:38


Hi Tonto 64,

Thank you for taking the time to share your story on care opinion,

I will make sure your comments are shared with the team. I am happy your experience was a positive one. We hope you make a speedy recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k