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"Wasn't rushed and I felt calm"

About: Pilgrim Hospital / Gynaecology

(as the patient),

Had a last minute appointment 4 weeks or so ago for a procedure (sorry don't know the medical word for it). I was met by Hannah who was lovely. Explained the procedure to me in layman's terms, what was going to happen and said to ask any questions I needed. Wasn't rushed and I felt calm. The rest of the team, Sharon,  Claire and Emma, were also brilliant. Was given an outline of the results there and then which put my mind at rest. I would return again, with no problem (not that I intend to or want to!). Thanks again.

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