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They were patient and understanding

Posted By Sassenach

"They were patient and understanding"

About: Crosshouse Hospital / Audiology Crosshouse Hospital / Dermatology Crosshouse Hospital / Ear, Nose & Throat

(as the patient),

I would like to thank the dermatology, audiology, and ENT departments at Crosshouse University Hospital for their care and patience during my treatment in the last few weeks. My hearing made communication quite difficult but everybody were very patient and understanding. 

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Responses

Response from Sandra Hanlon, Ward 2E- Dermatology and Dermtology OP, Crosshouse Hospital, NHS Ayrshire and Arran 3 days ago
Sandra Hanlon
Ward 2E- Dermatology and Dermtology OP, Crosshouse Hospital,
NHS Ayrshire and Arran

Submitted on 01/12/2025 at 11:17
Published on Care Opinion at 11:17

Dear Sassenach

Many thanks for your lovely feedback and I am so glad that you have had positive experiences in the various departments you mention when attending University Hospital Crosshouse. Staff work to the values of the organisation of safe, caring and respectful and they will be delighted to receive such kind comments.

I hope you remain well and wish you a lovely time over the festive period.

Kind regards

Sandra

Sandra Hanlon

Senior Charge Nurse

Dermatology

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Response from Adrian Carragher, Head of Audiology, Audiology, NHS Ayrshire and Arran 3 days ago
Adrian Carragher
Head of Audiology, Audiology,
NHS Ayrshire and Arran

Submitted on 01/12/2025 at 17:37
Published on Care Opinion at 17:37

Thank you for taking the time to let us know about your positive experience when attending the Service. I will make sure to share this with the Team.

Regards

Adrian Carragher
Head of Service, Audiology

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