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"Circumcision service"

About: Royal Hospital for Children (Glasgow) / Outpatient Department Rutherglen and Cambuslang / Health Visiting Rutherglen and Cambuslang

(as a service user),

I regret to inform that I had a disappointing experience with the circumcision service offered by NHSGGC. Inspite of timely application and following all the instructions we had to wait through the 14 weeks period just to be informed that they don't offer the service for people in south Lanarkshire.

The health visitor tried to get it resolved within the time frame but even the health visitor and colleagues were uninformed of these changes in the system.

They told me that the service used to be available for people outside GGC too but not sure why are they not working it through now.

If a service is offered, I think it should be justly available to every person or either should have been updated earlier at least to the health staff. Kindly look into this. 

Thanks

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Responses

Response from Stacey Anderson, Locality Service Manager - CamGlen, South Lanarkshire University Health and Social Care Partnership 3 days ago
Stacey Anderson
Locality Service Manager - CamGlen,
South Lanarkshire University Health and Social Care Partnership
Submitted on 02/12/2025 at 10:35
Published on Care Opinion at 10:35


Dear Meer13,

Thank you for bringing this matter to our attention. We understand your concerns regarding the recent experience with the circumcision service and the communication around eligibility.

Our Health Visiting Team have also highlighted the situation to our Senior Management Team and we are currently reviewing the situation to understand what happened and to ensure that information about service availability is clear and consistent for both staff and patients.

We appreciate your patience while we look into this and will provide an update as soon as possible.

Kind Regards

Stacey Anderson, Locality Service Manager Cambuslang and Rutherglen.

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