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"Everyone was so friendly and helpful"

About: Loane House / Ward 2

(as the patient),

I moved from Craigavion Hospital to Ward 2 Loane House for rehabilitation, I was on oxygen and I didn’t know if they could help me or what they were going to do. I just didn’t know what was going to happen to me but when I got there it was so different from ward 2 North Craigavion.

It was so bright and more room in the ward, everyone I met told me who they were from nurses to cleaners everyone was so friendly and helpful, I couldn’t even begin to describe how grateful I was for them and how much help I received there in my recovery back to life as I once knew.

Sister Kira, when I first met her I thought this one was going to be sharp but she was so caring full of wisdom very helpful in every way, then there was so many - Kira, Kerie and Chloe.

Jackie helped me through a time that I was down and feeling sorry for myself the way she listened and helped me see it could have been  with her kindness of words and a shoulder to cry on.

Colette with her beautiful happy smile and a wink and helping hand, Heather, Bronagh the OT and all the night staff so many to name just a few but all had something special about them to give .There are a few young ones who I haven’t named who could learn a lot from the older one in caring for the older patients on the ward who had more complex needs .

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Responses

Response from Louise Currie, Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services Directorate, Southern Health and Social Care Trust 12 hours ago
Louise Currie
Professional Nursing Development Facilitator (Wards 1,2,3 Lurgan Hospital), Adult Community Services Directorate,
Southern Health and Social Care Trust

Professional Nursing Development Facilitator Lurgan Hospital ward 1, 2 ,3

Submitted on 24/11/2025 at 10:07
Published on Care Opinion at 10:07


Hi Lizh72,

Thank you very much for your feedback. It is wonderful to hear the Hospital facilities and staff met and exceeded your expectations! I will share your feedback with all staff and the named staff also.

I hope you are recovering well and wish you a speedy recovery

Kind regards

Louise Currie

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