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"Immediately made me feel relaxed"

About: Ninewells Hospital / Pre-Assessment Clinic

(as the patient),

I had an appointment with Shelley for a pre op assessment  recently and I can't praise her enough .She immediately made me feel relaxed and she ran through everything in a way that I understood it all and felt unstressed throughout. Shelley gave me details that I wasn't totally sure about, and the advice for exercise and diet were really helpful, already beaten 1 target,so well done to her and her department. 

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Responses

Response from John Higgins, NHS Tayside yesterday
John Higgins
NHS Tayside
Submitted on 24/11/2025 at 13:17
Published on Care Opinion at 13:17


Thank you for your kind response - we strive to provide a positive and informative pre-op assessment therefore I'm very glad that this was your experience. I will pass your feedback on to Shelley and the wider team as I'm sure they will much appreciate it.

Best wishes

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