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Broken ankle

Posted By PatientPatient

"Broken ankle"

About: Dumfries & Galloway Royal Infirmary / Accident & Emergency Dumfries & Galloway Royal Infirmary / Radiology Dumfries & Galloway Royal Infirmary / Trauma & orthopaedics

(as a relative),

A relative suffered an injured ankle and was cared for at Dumfries and Galloway Royal Infirmary A&E.

He was seen within a few minutes of arrival, triaged and seen by a Dr and Medical student who after an X-ray  diagnosed a fracture. Thankfully the break was in a good position and he had a boot applied and was given crutches. His treatment is ongoing but all his care was seamless throughout. 

In a time of pressures within the NHS much praise and thanks for those involved in his care.

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Responses

Response from Jamie Cottrell, Patient Experience Officer, Patient Services, NHS Dumfries and Galloway 4 days ago
Jamie Cottrell
Patient Experience Officer, Patient Services,
NHS Dumfries and Galloway

Submitted on 21/11/2025 at 14:01
Published on Care Opinion at 14:01

picture of Jamie Cottrell

Dear PatientPatient,

Thank you for taking the time to share your positive feedback with us following your relative's recent care experience. I was pleased to read that the care they received was prompt and of a high quality.

I will be sure to share this feedback with the teams involved with your relatives' care, as I know they will appreciate your kind words. Thank you again for taking the time to share your invaluable feedback with us.

Kind regards

Jamie

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