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"The complete procedure from start to finish was faultless"

About: Queen Margaret Hospital / Cataract Unit

(as the patient),

I attended the Ophthalmology Clinic within the Cataract Unit at Queen Margaret Hospital, Dunfermline, where I received laser treatment following cataract surgery a few years ago. The complete procedure from start to finish was faultless. Prior to my attendance I received a letter that fully explained all I needed to know.

On the day, I was met at reception by Leona who explained my procedure and started my treatment. She was very professional, put me at ease and kept me informed of what happening. 

My treatment was carried out by Doctor Amy and Doctor Bhavani. The procedure was fully explained to me and carried out to my complete satisfaction.

Lisa confirmed to me the names of the staff who I had met which helped in the preparation of this.

My sight is now back to how it was following my initial cataract operation .

I would like to thank all the staff who I had contact with during my time in the Ophthalmology Clinic. The care and treatment I was given was excellent and a credit to the NHS. 


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Responses

Response from Ashley Brannen, Charge Nurse, Ophthalmology, NHS Fife last week
Ashley Brannen
Charge Nurse, Ophthalmology,
NHS Fife
Submitted on 24/11/2025 at 09:31
Published on Care Opinion at 09:31


Dear nick78,

Thank you for taking the time to send over such positive feedback following your recent visit to the Cataract Unit @ Queen Margaret Hospital for Laser treatment.

It is great to hear of the efficiency and professionalism of the team you encountered, I will pass this lovely feedback on to them.

We are overjoyed that your vision has improved!

Take care,

Ashley

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