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No offer of tea, neither midmorning nor midafternoon

Posted By triangulumfb94

"No offer of tea, neither midmorning nor midafternoon"

About: Craigavon Area Hospital / General Surgery

(as the patient),

I requested a cup of tea midmorning from a staff member on the surgical ward.  The response was that a girl serves tea at midday, and that's it. 

Please, oh please bring back tea.

There's nothing more therapeutic for ill patients. Pretty please.

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Responses

Response from Aideen Lappin, PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 10 hours ago
We are preparing to make a change
Aideen Lappin
PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services,
Southern Health and Social Care Trust

Submitted on 24/11/2025 at 10:34
Published on Care Opinion at 10:36

Hello triangulumfb94

Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I want to offer an apology for the care you experienced during your recent visit when you asked for a cup of tea. To help me investigate this further, could you tell me which Surgical Ward you were a patient on?

If you would like to contact me to discuss my email address is Aideen.lappin@southerntrust.hscni.net or my contact number is 02837562846

Kind regards,

Aideen Lappin

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