"A wonderful drop in service"

This is a wonderful drop in service at Hunter Health Centre. The staff were so very understanding when I asked if they could add a cancer test on today. The girl took the blood test; then gave me clear instructions to contact my GP and request the test be added to their system in order that it could be processed. Then she phoned me to inform me that the test had been sent. I can’t thank her enough. I feel cared for and relieved my GP will have the results very soon. Why oh why is our health service denigrated? I have only ever, had positive and caring experiences.