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"Equally gentle and and efficient"

About: Craigavon Area Hospital / Day Surgery Unit

(as the patient),

I attended the Day Surgery Unit at Craigavon for a colonoscopy.

It was a stress free experience due to the attentiveness of the nursing staff and the surgeon performing the procedure.

Linda and Smita made me feel relaxed with their softness and the professionalism. 

Andrea  inserted the cannula in my arm without me feeling the  slightest discomfort- best yet out of the multiple vein insertions of these past months.

The two surgeons, Mr Cunningham and Mr Hewitt, were equally gentle and and efficient in their administering the procedure and the explanation of the results.

I came home feeling that I had visited a Grade A Spa.

Thank you to all 

PS My wife was assisted by the receptionist in navigating her way to the cafe to await my discharge. I don't know the lady's name but she exuded care.

Well done to our NHS for providing these people and for the excellent facilities that they work in.

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Responses

Response from Ursula Gildernew, Band 7 Sister, Day Surgery Unit Craigavon, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust yesterday
Ursula Gildernew
Band 7 Sister, Day Surgery Unit Craigavon, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 20/11/2025 at 16:34
Published on Care Opinion at 16:34


Hello

Thank you for taking the time share this your experience with us. It is lovely to hear that you had a good experience whilst you where in the day surgery unit and that the team made you feel relaxed at a stressful time.

I hope you are recovering well after your procedure.

I will share your lovely feedback with the team.

Many Thanks

Ursula.

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