I have attended the Macular Unit in Mater Hospital for quite a number of years where professionalism, care and attention has been excellent by all members of staff.
Unfortunately the appointment system is very poor and over these past number of years I have lost vision at particular points due to delay of injection, and not being given appointment for injection as per consultant's treatment plan. Consequently I become very stressed and depressed when I can't get my injection slot in a reasonable time frame and spend days on the phone trying to get a cancellation.
As a retired healthcare professional, I understand the issues facing the very busy unit but there are some ways the situation could be improved, eg given next appointment after getting injection as many other macular units do which would also save on postage of letters. But when I get do get my appointment in the Unit the treatment and care is truly excellent and very much appreciated.
"Difficulty in getting eye injection appointments"
About: Mater Hospital / Macular Unit Mater Hospital Macular Unit BT14 6AB
Posted by Nadia/10 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Laura Reut