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Friendly, caring and professional

Posted By My Chippy

"Friendly, caring and professional"

About: Causeway Hospital / Pre-Assessment Unit

(as the patient),

Pre op assessment for gynae procedure. I just wanted to praise the staff particularly Megan and Charlene, in the Dermatology outpatients dept where my assessment was held ,for their friendly, caring and professional manners. I was seen promptly and every detail was thoroughly explained . 

Thanks again. 

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Responses

Response from Marie Devlin, Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services, NHSCT 5 days ago
Marie Devlin
Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services,
NHSCT

Submitted on 20/11/2025 at 14:26
Published on Care Opinion at 14:26

Hi My Chippy,

My name is Marie Devlin and I am the manager of the pre -op assessment team.

Thank you so much for the positive feedback about your experience at your Pre op assessment appointment.We try to ensure all our patients have a positive experience with us and we really appreciate you taking the time to let us know how you found it.

I will pass this on to Charlene and Megan who appreciate any feedback from their patients.

I wish you well with your pending surgery and a speedy recovery.

Regards, Marie

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