Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

My child was knocked down

Posted By augustcf43

"My child was knocked down"

About: Royal Hospital for Children (Glasgow) / Paediatrics Major Trauma team Scottish Ambulance Service / Emergency Ambulance

(as a parent/guardian),

My child was knocked down by a car at a pedestrian crossing. He was hit a quite a force maybe 30 to 40 mph. He was thrown in the air and knocked unconscious. I was obviously extremely worried and upset and it was the not knowing how he was going to be that was the main worry. He was with his older brother that said he was floppy and thought he had broke his back. Physically he was absolutely fine and it was quite a miracle that he didn’t break any bones, but the trauma of the event has stayed with him and the whole family. The paramedics/ trauma team and hospital care was amazing .

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Kennedy, Patient Experience Manager, Corporate Affairs, Scottish Ambulance Service 5 days ago
Marie Kennedy
Patient Experience Manager, Corporate Affairs,
Scottish Ambulance Service

Submitted on 20/11/2025 at 14:16
Published on Care Opinion at 14:16

picture of Marie Kennedy

Dear augustcf43,

As a mum of 2 small kids I can only imagine how worrying this must have been for you and for your family. I'm so pleased that your child turned out to be OK and he received a great level of care from the ambulance crew and hospital staff. Thank you for sharing your feedback especially after such a traumatic event. I hope your child, you and your family are recovering ok after the event.

Stories like these make such a big difference to our teams. If you’re happy to do so, please send the name, date, time and address of the call out to sas.feedback@nhs.scot so we can match your message with the crew. It would also be helpful if you could include your Care Opinion username so we can share your story with the team involved.

If your child is old enough and would like to share their own thoughts, they might enjoy using the Care Opinion bear, a friendly way for younger voices to tell us what they think. You can find out more at https://www.careopinion.org.uk/info/bear.

Thank you again for your thoughtful feedback- it really does mean a lot.
Warmest wishes,

Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC less than an hour ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 25/11/2025 at 10:32
Published on Care Opinion at 10:32

picture of Kevin Torbet

Dear augustcf43

Thank you for sharing your experience on Care Opinion.

We are relieved and grateful to hear that your child escaped serious physical injury after such a frightening accident, and we can only imagine how traumatic the experience must have been for your whole family.

It’s wonderful to know that the paramedics, trauma team, and hospital staff were able to provide expert care and reassurance during such a stressful time. Our teams work hard to support not only the patient but also their families, and your kind words will be shared with everyone involved.

We hope your child continues to recover, both physically and emotionally, and that your family finds comfort in the support and care you received.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k