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"All the staff were wonderful"

About: Queen Elizabeth University Hospital Glasgow / Ear, Nose & Throat (Ward 11b) Royal Alexandra Hospital / Accident & Emergency

(as the patient),

After having a severe nose bleed for 6 hours after a procedure a few weeks ago, I attended a very busy RAH emergency room, where all the staff members were caring and considerate, even though I had got myself upset and unsettled.

I had my nose packed and had to received morphine for pressure pain in eye, the staff coped amazingly with my distress, thank you, all the staff were wonderful.

Then a few hours later, I was transferred to Emergency ENT nurse at QEH  11b, who was outstanding. I was tired,  agitated and in discomfort but she quickly turned the situation around and the treatment I received was exceptional, it instantly relieved any pain.

I am so grateful to you all. I’ve had a difficult few months but can honestly say I have never been so confident in the care I have received to date  Wonderful 👌

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