Text size

Theme

Language

"My experience has been top class"

About: Altnagelvin Area Hospital / Ward 43 Gynaecology FAU/EPAU (Early Pregnancy Assessment Unit)

(as a service user),

I had to attend Altnagelvin Gynae Department last year following a smear. I was a blubbering mess when I met the consultant who instantly assured me everything was fine and I would just need a quick op under general. Got that op in Altnagelvin in September, no problems. The Consultant and Anaesthetist came to see me pre op and explained everything. Nurses were also amazing.

Just yesterday I received a text to say I would be having a telephone call from my consultant today. Of course, again, I turned into a mess with nerves. My consultant rang at exactly the time given and immediately I was assured I was fine and explained in detail everything I needed to know. I hope I am correct but I think he was called Dr McDonald. I can only praise him and his team. Given the times in which the NHS receive negative comments, I wish to point out it's not all bad. My experience with the gynae dept has been top class.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leanne Hughes, Lead Nurse for Gynaecology Services WHSCT, Women and Children Service Altnagelvin, Western Health & Social Care Trust 9 hours ago
Leanne Hughes
Lead Nurse for Gynaecology Services WHSCT, Women and Children Service Altnagelvin,
Western Health & Social Care Trust

Service Lead for Gynaecology

Submitted on 24/11/2025 at 11:06
Published on Care Opinion at 11:06


Palmareal

Thank you for taking the time to post your positive experience within gynaecology services in WHSCT.

It is heart warming to hear how your anxiety was eased by the care provided by the team

I will ensure Dr McDonald receives your thanks for the care he provided to you, and I hope this experience helps with any fears you have regarding future appointments/procedures.

Wishing you all the very best

Leanne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k