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Very good experience

Posted By IagoG

"Very good experience"

About: Horsham Hospital / Phlebotomy

(as the patient),

Attended one recent morning for 920am appointment. Told me they were running late but I was actually seen at 921am and service was friendly, professional and efficient. Very good experience 

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Responses

Response from Hannah Doherty, Patient Experience Facilitator, Patient Safety, Surre last week
Hannah Doherty
Patient Experience Facilitator, Patient Safety,
Surre

Submitted on 01/12/2025 at 09:20
Published on Care Opinion at 09:20

picture of Hannah Doherty

Hello lagoG,

Thank you very much for letting us know about your positive experience recently when attending an appointment at East Surrey Hospital. I can pleased to read that despite the team running late and communicating that to you, that you were actually seen on time.

I wish you all the best,

Hannah Doherty

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