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I was very impressed with the speed and efficiency of this s...

Posted By rcdsal208

"I was very impressed with the speed and efficiency of this service"

About: Victoria Hospital / Rapid Cancer Diagnostic Service (RCDS)

(as a staff member posting for a patient/service user),

Thanks to the RCDS team for an excellent service.  I was very impressed with the speed and efficiency of this service.  After my GP referral the pathway was so fast I was simply blown away.  The process from the first phone call to the result of my CT scan was a matter of days.  In addition all my questions were answered swiftly and in detail so any concerns I had were addressed in full. The staff were great and had a very caring nature which helped reduce any worry, but the best thing was the speed. Thanks to all involved.

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Responses

Response from Murdina MacDonald, Lead Cancer Nurse, Cancer Services, NHS Fife 5 days ago
Murdina MacDonald
Lead Cancer Nurse, Cancer Services,
NHS Fife

Submitted on 18/11/2025 at 11:55
Published on Care Opinion at 11:55

Dear rcdsal208,

My name is Murdina MacDonald, I am the professional lead nurse for our RCDS service. Thank you for taking the time to share your feedback. We’re delighted to hear that your experience with my team was so positive and that the speed and efficiency of the pathway helped ease your concerns. Providing clear information and compassionate care is at the heart of what we do, so it’s great to know this made a difference for you. I’ll make sure your kind words are passed on to the team and they’ll be thrilled to hear this.

Wishing you all the best going forward.

Warm Wishes

Murdina

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