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Treatment at Causeway Hospital

Posted By F1@ming1

"Treatment at Causeway Hospital"

About: Causeway Hospital / Accident & Emergency Causeway Hospital / Surgical 1

(as the patient),

Having suffered with infected sebaceous cysts in  a very painful place, on the advice of my GP I went to Causeway Hospital it was fairly quiet in A& E. Triaged within an hour then sat waiting for a Dr. After an hour called through to another waiting area by a Female nurse who moved extremely fast ( no name given). After a short wait I met Dr Natasha who is as fantastic.

She referred me to the Surgical Team Dr Josh & his Senior Registrar, both of whom treated me extremely well, we're very patient and kind. They performed a minor surgical procedure keeping me fully informed at every stage, dressed the wound so as to minimise any leakage and provided full instructions bas to what to do if any problems.

This afternoon I went to Surgical 1 where once again treated very well ,this time seen by Dr Khan, the wound redressed by Sister. If there was 1 criticism it would be identification  exactly what level the Nurses were, as I believe I significantly promoted one Nurse and demoted another as couldn't identify their Band..

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Responses

Response from Anne Dooey, Ward Manager, Surgical 1, Causeway Hospital, NHSCT 3 days ago
Anne Dooey
Ward Manager, Surgical 1, Causeway Hospital,
NHSCT

Submitted on 18/11/2025 at 17:51
Published on Care Opinion at 18:41

Dear F1@minq1,

My name is Anne Dooey, I am the Ward manager of Surgical one, Causeway Hospital,

Thank you so much for taking the time to leave this positive feedback, It is the aim of all my staff members to deliver a high standard of care to their Patients.

I do hope you are recovering well, following your recent admission to the ward,

I will share your feedback with all the staff on Surgical one,

Thanks again.

Sr Anne Dooey.

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Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT 2 days ago
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 19/11/2025 at 11:30
Published on Care Opinion at 11:30

Hello F1@minq1

My name is Victoria McCrory and I am the Assistant Clinical Services Manager for Causeway ED. I am sorry to hear that you have recently been unwell and had to attend ED for assessment, treatment and onward referral.

I am glad to hear that whilst you were in the dept you had a positive experience. Thank you for taking the time to leave to leave this feedback. I will ensure your feedback is shared with all staff in the dept especially the Dr whom you have named. I know the feedback will be appreciated. Positive feedback is important in helping boost staff morale and reminding staff of the fabulous work they continue to do despite the pressures they face.

I hope you continue to make a strong recovery

Yours Sincerely

Victoria McCrory

ACSM CAU ED

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