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"Appointment at Incontinence clinic"

About: Specialist Nursing Services / Specialist Continence Service (South)

(as the patient),

I saw Vanessa who was so professional but also friendly and kind. My GP had sent me to Incontinence clinic but I should have been referred to gynae instead so Vanessa was able to refer me on.

However, I do still have a small incontinence problem and Vanessa helped me with this

Also the appointment was for 1.30 pm and I went in at 1.30 pm

I felt very well cared for and looked after.

Thanks Vanessa

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Responses

Response from Dawn Cronin, General Manager, Specialist Nursing, Proactive and Planned Care, Community Health Services yesterday
Dawn Cronin
General Manager, Specialist Nursing, Proactive and Planned Care,
Community Health Services
Submitted on 19/11/2025 at 16:23
Published on Care Opinion at 16:23


Dear Piscesjd68

Thankyou for taking the time to tell us about your experience with Vanessa at the continence clinic. It is good to hear that Vanessa was able to refer you to the right team for your care needs and address the remaining continence issue with you.

I will ensure that Vanessa receives this feedback which I know she will be very happy to hear about your positive experience in the clinic. and that you felt cared for.

I hope your onward care resolves your concerns and wish you all the best for your future wellbeing.

Kind Regards

Dawn Cronin

General Manager

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