Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Faultless care and attention

Posted By 01Varnom

"Faultless care and attention"

About: North Devon District Hospital / Endoscopy

(as the patient),

Greeted by cheerful, friendly receptionist who immediately put me at ease. Details taken and checked, I was invited to take a seat in the reception area.

Contacted fairly rapidly (15 mins) by nurse and taken to her station for further detail checking and short enquiry regarding allergies etc..

After a short wait taken to recovery room for procedure briefing.

Escorted to procedure theatre and greeted by friendly consultant, operator and nurse.

Procedure performed whilst receiving comforting information and assurance throughout.

After procedure returned to recovery room where care and attention continued to discharge.

Faultless care and attention- I think they know a coward dies a thousand deaths.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jo Williams, Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services), Royal Devon University Healthcare NHS Foundation Trust last week
Jo Williams
Deputy Manager, Endoscopy (Northern Services), Endoscopy (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 20/11/2025 at 15:51
Published on Care Opinion at 15:51

Dear 01Varnom,

Thank you for your wonderful feedback and for taking the time to share your experience on Care Opinion.

It is great to hear you had such a positive time with us in Endoscopy and the team delivered your care with professionalism and compassion. Feedback like yours always gives the team a real boost, so once again thank you.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k