Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

Heart attack

Posted By cetusem53

"Heart attack"

About: Altnagelvin Area Hospital / Cardiology Causeway Hospital / Accident & Emergency Causeway Hospital / Coronary Care/Medical Monitoring Unit

(as the patient),

I experienced severe chest pains and heavy sweating, and drove to A&E in the Causeway Hospital. I went in and said I thought I was having a heart attack, which I was.

The doctors and nurses were wonderful, especially the doctor who looked after me so well, I wish I could remember her name . 

I was admitted to Coronary care unit, they were fantastic. The nurses, doctors, cleaners and the ladies doing the food and tea etc.

I was taken to Altnagelvin for Angioplasty and stenting which I’m sure saved my life. Can’t thank everybody enough, especially the nurse who accompanied me and helped put me at ease .

I was re-admitted with low blood pressure where once again I was looked after so well in A&E and coronary care. Thank you to all the staff, forever grateful. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Nicky Butcher, Assistant Clinical Services Manager, Medicine, Dermatology and Medical Photography, NHSCT yesterday
Nicky Butcher
Assistant Clinical Services Manager, Medicine, Dermatology and Medical Photography,
NHSCT

Submitted on 20/11/2025 at 16:34
Published on Care Opinion at 16:34

Good afternoon Cetusem53,

I am Nicky Butcher, assistant clinical services manager at Causeway Hospital, one of my areas is Coronary Care Unit.

I am so sorry to hear that you have suffered a heart attack, and know that this has been a worrying time for you and for your family.

I am delighted to hear that you received good care, and that the staff looking after you made you feel well looked after, and helped put your mind at ease.

I will ensure that I share your kind feedback with all of my team, and appreciate that you have taken the time to pass on your experience.

Kindest regards,

Nicky.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Victoria McCrory, Assistant Clinical Services Manager, Medicine and Emergency Medicine, NHSCT less than an hour ago
Victoria McCrory
Assistant Clinical Services Manager, Medicine and Emergency Medicine,
NHSCT

Submitted on 21/11/2025 at 11:40
Published on Care Opinion at 11:40

Hello cetusem53

My name is Victoria McCrory and I am the Assistant Clinical Services Manager for Causeway ED.

I am sorry to hear that you have recently been unwell and had to attend the department for assessment, treatment and onward referral. I am delighted to hear that whilst attend the department you had a positive experience and received the care which you required.

I will ensure your feedback is shared with all staff in the department and I know they will appreciate it greatly.

I wish you a strong recovery.

Yours Sincerely

Victoria McCrory

ACSM CAU ED

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k