"Excellent care received in the hospital"

My son attended A&E with tonsillitis which had developed into a suspected Quinsy (abcess). He received treatment in A&E and then was admitted overnight to Ward 11B (the ENT department). The care & kindness he received from every single person he came into contact with was outstanding! 

From the receptionist on A&E, to the nurses that took his bloods, to the nurses & doctors running the A&E dept, to the doctor, nurses & healthcare assistants and porters in Ward 11B - every single one was professional, respectful, positive & kind. We were blown away. 

We hear so much negativity in the media about NHS and the hospital and we know the challenges staff face every day, but for that 24hrs it was the best of treatment for my son.

The team at QEUH should be very proud of themselves. Thank you.