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Outstanding care

Posted By Wessex18

"Outstanding care"

About: North Devon District Hospital / Cardiology

(as the patient),

I recently had a cardioversion at the North Devon District Hospital, the care I received from everyone of the cardiac team was outstanding.

Every step of the procedure was clearly explained to me and pleased to say that the final outcome was a positive one with my heart now back in normal sinus rhythm.

Before leaving I was issued with post procedure patient care information.

Thank you to everyone.

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Responses

Response from Emma Barrie, Operations Manager Cardiology & Cardio-Respiratory (Northern Services), Medicine (Northern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
Emma Barrie
Operations Manager Cardiology & Cardio-Respiratory (Northern Services), Medicine (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 18/11/2025 at 10:27
Published on Care Opinion at 10:27

Dear Wessex18

Thank you so much for taking the time to share your feedback. We're delighted to hear your experience with the cardiac team at North Devon District Hospital was so positive and that your cardioversion was successful.

It's wonderful to know that the team provided clear explanations throughout the procedure and that you felt well-informed and supported every step of the way. We're also pleased that the post-procedure care information was helpful as you prepared to go home.

I know the cardiac team will be appreciate your kind words.

Wishing you continued good health and thanks again for your thoughtful message.

Best wishes

Emma

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Response from Poppy Brooks, Lead ACP Cardiac Support Services/heart failure/arrhythmia/cardiac rehab (Northern Services), Cardiology (Northern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
Poppy Brooks
Lead ACP Cardiac Support Services/heart failure/arrhythmia/cardiac rehab (Northern Services), Cardiology (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 18/11/2025 at 10:28
Published on Care Opinion at 10:28

Dear Wessex18,

Thank you so much for getting in touch to give the team feedback following your cardioversion. I am so pleased to hear that you were happy with the care you received during your procedure. I will share your comments with the wider team.

We wish you a smooth recovery.

With very best wishes,

Poppy

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Response from Angela Pearson, Cardiac Support Services Administrator (Northern services), Cardiac Support Services (Northern Services), Royal Devon University Healthcare NHS Foundation Trust yesterday
Angela Pearson
Cardiac Support Services Administrator (Northern services), Cardiac Support Services (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 18/11/2025 at 11:09
Published on Care Opinion at 15:29

Good Morning,

Thank you so much for taking the time to send our team some feedback.

We are very pleased to hear you are now back in sinus rhythm and that your journey went smoothly.

Kind regards

The Arrhythmia team

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