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"Exemplary hospital stay and follow up care"

About: Arbroath Infirmary / Urology Occupational Therapy / Community Occupational Therapy Physiotherapy Services / Angus Community Physiotherapy

(as a service user),

I was admitted to Ninewells hospital with a severe UTI. I became delirious and was transferred to Arbroath Infirmary. During my stay there the care of the nursing and medical staff was exemplary and this was complemented by the daily care of the Occupational Therapy and Physiotherapy teams. I was very ill and frail and only with their dedication was I  able to return home after 5 weeks. The care at home continued with a care package put in place and follow ups from both Occupational and Physiotherapists.

I cannot praise them enough and know that without their help and dedication I would not be back at home today. Thank you 

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Responses

Response from Sarah Reid, Physiotherapist, Angus Community Physiotherapy, Angus Health and Social Care Partnership 2 weeks ago
Sarah Reid
Physiotherapist, Angus Community Physiotherapy,
Angus Health and Social Care Partnership
Submitted on 18/11/2025 at 12:45
Published on Care Opinion at 12:45


Dear elephantdm39,

Thank you so much for taking the time to provide feedback on your recent experience with the Arbroath Physiotherapy Team who provided rehabilitation input both as an inpatient and in your own home on discharge.

I am so sorry to hear that you were so unwell but was pleased to hear that the level of care you experienced in Arbroath Infirmary helped you on your road to recovery and that you are now home. I will pass on your kind words to the team who will be delighted to hear them.

I would like to take this opportunity on behalf of the physiotherapy team to wish you all the best in the future.

Kind regards,

Sarah

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Response from Fiona Anderson, Angus Health and Social Care Partnership 2 weeks ago
Fiona Anderson
Angus Health and Social Care Partnership
Submitted on 18/11/2025 at 14:42
Published on Care Opinion at 15:35


Dear Elephantdm39,

Thank you for taking the time to let us know of your appreciation of the Occupational Therapy service in Arbroath infirmary/Community Rehabilitation Team. We are delighted that we supported you at a difficult time and that we could follow this support into the community to enable you to get back home safely. I will pass on your feedback to the relevant members of staff as they will be most appreciative.

Many thanks,

Fiona

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