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"I really appreciated her help!!"

About: Falkirk Community Hospital / ReACH Falkirk

(as a service user),

I was referred to the REACH physio team in falkirk to manage what we thought were BPPV symptoms. I had been off work for a month prior to the referral and was not long back to work when i started treatment with the physio team. I was anxious that my symptoms would keep reoccurring & how this would impact my life/ work ongoing. Jean the physio was fantastic, very kind & knowledgeable. She made me feel at ease and after a few sessions I was discharged & feel so much better. She helped in the diagnosis of migraine related vertigo & in suggesting treatment which I have now been taking for several weeks & have had no further symptoms. I really appreciated her help!!

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Responses

Response from Nicola Blair, Falkirk Health & Social Care Partnership 5 hours ago
Nicola Blair
Falkirk Health & Social Care Partnership
Submitted on 17/11/2025 at 10:28
Published on Care Opinion at 10:28


Good Morning EKS29x,

Thank you for taking the time to provide feedback on the service you received from our Physio Jean. I am glad Jean was able to make you feel at ease and that you found her caring and knowledgeable. I am pleased to hear that she helped with your diagnosis and that with suggested treatment you have had no further symptoms. I'll will let Jean know how much you appreciated her help.

Take care

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