I attended RVH for an eye appointment with my child. There was only 1 lift working in outpatients department. I also had my baby in a pram so stairs weren't an option. We managed to get up to the 8th floor after waiting about 10 minutes on a space in the lift. When I was waiting to go into the dept I saw a gentleman around 80 years old coming out of the stairway and he looked like he was about to collapse after taking the stairs. When we were finished the appt, every time the lift door opened, it was too full to accommodate the pram, so my only option was to go down the stairs. A kind gentleman helped me from the 7th floor down to level 2. In the mean time my husband was still in a queue to park the car by the time our one hour appt was over. The whole experience was very poor and despite getting good medical care when at our appt, we came away with a negative experience based on the disastrous parking situation and the lifts.
"Poor experience with lifts and car parking"
About: Royal Victoria Hospital / Ophthalmology Royal Victoria Hospital Ophthalmology BT12 6BA
Posted by Nursenicky (as ),
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