"Poor communication"

About: Pilgrim Hospital / Respiratory medicine Pilgrim Hospital Respiratory medicine PE21 9QS

Posted by millimeterwd55 (as a relative), last week

My husband was admitted with DVT in May 2025 however in addition, after a scan, he was diagnosed with inoperable lung cancer with a prognosis of 6-12 months. Since then has received several blood transfusions and iron infusions. Our experience has been impaired and made difficult at times by poor communication and a concerning number of nursing/medical staff with a poor grasp of English language

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Imogen Debenedictis

Matron, Respiratory,

ULTH

Submitted on 25/11/2025 at 08:10

Published on Care Opinion at 08:10

Dear millimeterwd55
Thank you for providing feeding following your experience. I can only apologise there has at times been poor communication, if more information can be provided on the areas you experienced poor standards of English I can look into this further and support with additional training if required. imogen.debenedictis@nhs.net
Regards
Imogen

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