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"Being looked after in hospital"

About: University Hospital Hairmyres / Day Surgery

(as the patient),

I recently attended day surgery for a cataract operation. The staff couldn't have been better at looking after and putting everyone at ease before surgery.  The professionalism shown by staff was a resounding 10/10 with particular thanks to Diane and Emma.

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Responses

Response from Nicola Dignam, Charge Nurse, Endoscopy and Endoscopy Decontamination Unit, NHS Lanarkshire 5 days ago
Nicola Dignam
Charge Nurse, Endoscopy and Endoscopy Decontamination Unit,
NHS Lanarkshire

Charge Nurse, Endoscopy and Endoscopy Decontamination Unit

Submitted on 14/11/2025 at 14:49
Published on Care Opinion at 14:57


Dear Chade44

Thank you for your lovely feedback for Day Surgery at Hairmyres.

Coming to hospital for a procedure can be quite daunting and I am glad the staff put you at ease.

I am delighted to hear the staff were professional towards you, I will pass your comments on to all staff in particular Emma and Diane.

I wish you well in your recovery

Kind Regards

Nicola

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