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"Excellent ENT care"

About: Craigavon Area Hospital / Ear, Nose and Throat

(as a service user),

I attended an appt with Dr Leyden in CAH. He treated me with care & compassion. He listened to my concerns, answered my questions & took time to explain my condition. I am privileged to have seen such an experienced medic who put me at ease when explaining my treatment plan.

In a world where we hear so many complaints about the NHS I wanted to shine a light on the ENT Dept & thank Dr Leyden & the nurses for looking after me so well.

Special thanks to the student nurse who took my bloods, such a lovely lady who will be an asset to the NHS going forward. 

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Responses

Response from Courtney McMahon, Deputy Clinical Sister, Outpatients Department, Craigavon A, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 3 days ago
Courtney McMahon
Deputy Clinical Sister, Outpatients Department, Craigavon A, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 14/11/2025 at 12:34
Published on Care Opinion at 12:34


Hi there!

Many thanks for you kind words about your experience in ENT Outpatients! And thank you for taking the time to express this on our care Care Opinion platform. I'm delighted to hear you had an all round positive experience and felt heard by your consultant. I will be sure to pass on your lovely words to Mr. Leyden, our Nursing team and of course our Nursing Student!

Wishing you all the best in the future and thank you again!

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