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"Where's the care and respect and accountability in mistreatment and mistakes?"

About: Poole Hospital Shore Medical

(as the patient),

Very many years ago I started with Liliput Surgery now is Shore Medical Group. I feel the service started to decline and have never much felt like I have been treated and listened much at all apart from only a few drs in the past. But it has got worse and declined and declined to the point that issues pile up and I am not listened to, treated properly and helped enough and years and years and still no.

There has been many mishaps and mistreats most of the way, from receptionists to drs, and also the hospitals. I am also not the only mistreated person over the years. This includes my nearest and dearest. This time was my last straw of a battle and anxiety which is made more with going through mistreats and people's mistakes which go on me and make me feel very hurt, upset, and I mean very upset that this keeps happening and not getting better. No one seems to sort anything out, and more problems arise. People make mistakes and no accountability and they don't seem to be sorry for the suffering that is caused in the making.

I feel I have been bullied, red flags come up and can cause danger from medication, too various stuff, too many to say Mistakes are happening and too many times. It almost feels like this is done intentionally now and on purpose.

This time yet again like the past I had to keep on to being to light an ongoing situation to have an appt which should of been quicker but an excuse was it was only put as a routine appt. Already waited ages for loads of the basics to get to even starter point for the millionth time, and finally already dreading this visit to this Dr surgery.

I signed in at reception with a member of staff  instead of the screen, which I wished I had done now. But I awaited with support of my other half sadly as it helps more now for the second pair of ears as back up now But waited 45mins past my drs appt and got there about 10mins early. No one was there firstly. Then not many arrived but they came and gone quickly. Trying to wait and feeling very uncomfortable and in pain and feeling already tired. Others left too. soo my other half went to ask why is it soo long!!!. Then the member of staff had made a mistake and not clocked me in!!!. This seemed to conveniently happen to my other half in the hospital along with lots of others things have and times?!.Apparently they said sorry to him. Anyway they came up and told me. So I said let's go!!!

I do not want to be in the Dr surgery again with these kind of stuff keeps going on all the time for me. Why can these things keeping happening too many and feel I don't think I want a part in this surgery if I am not cared for and respected which is key points which they are meant to do. It does seem to be too many issues over the years and the hospital and makes me wonder what is going on?!

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