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All I can say is thank you

Posted By Lork

"All I can say is thank you"

About: Physiotherapy / Pelvic Floor Physiotherapy (Outpatients)

(as a service user),

My second visit to see Elaine at Kingscross Hospital, Dundee … Pelvic floor physio outpatients.

Elaine is exceptionally professional, kind, caring and extremely helpful.

She put me at my ease and talked me through everything, explaining all the ins and out of pelvic floor prolapse…. She listened to what I had to say and kindly answered all my queries ….. she has made me feel mentally much better about my condition just by being someone I can talk to …..

I am following all the exercises she has given me and also took her advice and downloaded the “Squeezy” app ….. All I can say is thank you Elaine for being so good and kind.

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Responses

Response from Carolyn Davie, NHS Tayside 4 days ago
Carolyn Davie
NHS Tayside

Submitted on 14/11/2025 at 13:17
Published on Care Opinion at 13:17

Thank you very much for taking the time to share such thoughtful feedback about your experience with Elaine at Kings Cross Hospital. We are delighted to hear how exceptionally professional, kind, and supportive she has been during your visits.

It is wonderful to know that Elaine was able to put you at ease, explain your condition clearly, and create a space where you felt listened to and understood. Helping patients feel informed, confident, and supported is exactly what we strive for, and your comments reflect Elaine’s dedication to providing the highest standard of care.

Thank you again for your kind words. We will ensure Elaine receives this feedback.

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