Text size

Theme

Language

"grateful for care I received"

About: The Ulster Hospital / Early Pregnancy Clinic

(as a service user),

I had to attend for a health check of my baby at 10 weeks due to concerning symptoms experienced over the weekend. My anxiety levels were very high and I was fearing a loss of pregnancy. I had never contacted the early pregnancy unit before but found the clear referral information on trust website, left a voicemail on number as advised and was contacted back at 8.15am to get triaged by phone. The practitioner was very professional, clear and listened to my concerns fully and offered me an appointment the next day as at that point it was the only one available. She very kindly called me back 30 minutes later to offer me an appointment later that day if it suited.

Unfortunately my partner wasn’t able to attend the appointment so I went alone. The two nurses that conducted my appointment were approachable, friendly and put me at ease instantly. They took time to explain everything they were doing at each stage and thankfully the scan and investigations revealed that the pregnancy was still progressing normally and appeared healthy. Even with this reassurance, the nurses spent extra time talking to me about my anxieties relating to self care during pregnancy to help prepare me for other signs and symptoms I may experience which could be normal at certain stages of the pregnancy and when to be more concerned. I am so grateful for the care I received and wanted to extend my sincere thanks to the team. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Pauline Barker, Lead Nurse for Gynaecology Services, Woman & Acute Child Health - Gynaecology, South Eastern Health & Social Care Trust yesterday
Pauline Barker
Lead Nurse for Gynaecology Services, Woman & Acute Child Health - Gynaecology,
South Eastern Health & Social Care Trust
Submitted on 15/11/2025 at 16:18
Published on Care Opinion at 16:18


Dear Loury36,

Thank you for your kind words regarding the care you received from the Early Pregnancy team from self-referral to assessment and discharge.

I shall ensure the staff are made aware of your kind feedback. This will mean a lot to them.

Thank you for taking the time to provide such a positive reflection of your experience.

I am glad your scan had a positive and reassuring outcome for you.

I wish you well for the rest of your pregnancy.

Take care,

Pauline

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k