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"They aren't easy to talk to"

About: Community Services - North Devon / Bladder & Bowel Care

(as a parent/guardian),

My child is under the care of a member of staff I haven’t met in person, but I find them to be very unsympathetic, unhelpful and not at all personable. They aren't easy to talk to and makes me feel very uncomfortable about speaking my mind. They have been very dismissive and they sound like they read from a script with no additional help.

I would really like to see someone else in the clinic if possible.

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