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Recent Visits/Op Regarding My Fractured Ankle

Posted By jazzsc98

"Recent Visits/Op Regarding My Fractured Ankle"

About: Exmouth Community Hospital / Minor injury unit Royal Devon & Exeter Hospital (Wonford) / Fracture Clinic Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as the patient),

Having been stupid enough to miss a step in the dark on my stairs at home I found myself at my local minor injuries unit but as it was the weekend there were no X-ray facilities so I got a taxi to the R D and E in Exeter. As my local hospital had sent info ahead I was seen really quickly and given very welcome pain relief. I ended up in a plaster cast!

While the experience wasn’t nice I cannot fault the care and help from all the staff who dealt with me. I was seen quickly at every appointment and at a following check it was decided I needed an op to repair my ankle and help me in the future. Every part was explained and I was seen about ten days after my fall to having the op.

I can’t thank all the staff concerned for all their help and care,I had to stay overnight as my op was later in the day and I am a “carer” At home for my husband and they checked that he would be ok as would I manage when I got home.

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Responses

Response from Clarice Chisling de Burgh, Sister - PEOC OPD, Princess Elizabeth Orthopaedic Centre, Royal Devon University Healthcare NHS Foundation Trust 4 days ago
Clarice Chisling de Burgh
Sister - PEOC OPD, Princess Elizabeth Orthopaedic Centre,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 13/11/2025 at 16:12
Published on Care Opinion at 16:12

Thank you for taking the time to share your experience with us. We are very sorry to hear about your accident, but we are delighted that our teams at the Minor Injuries Unit and the Royal Devon and Exeter Hospital were able to provide you with prompt care, pain relief, and clear explanations throughout your treatment.

It is reassuring to know that you felt supported not only in the medical aspects of your care but also in the consideration given to your role as a carer at home. We are pleased that our staff were able to check on your circumstances and ensure you would be able to manage after your operation.

Your kind words about the professionalism, efficiency, and compassion of our staff mean a great deal. Feedback like yours helps us to continue delivering high-quality care and support to our patients and their families.

We wish you a smooth recovery and thank you again for recognizing the efforts of our teams.

Clarice Chisling de Burgh

Sister in Orthopaedics

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by jazzsc98 (the patient)

Thank you so much for the time you have taken to respond to my story and for your good wishes for my recovery. I feel very fortunate to have such caring staff and doctors to treat me and to provide excellent aftercare too.

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