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"Hope in the darkness✝️"

About: South West Acute Hospital / Medical + surgical assessment unit (ward 1) Western Health & Social Care Trust / Dementia companion service

(as a relative),

To the Team at South West Hospital, Ward 1,

I am the daughter of a patient who was admitted to Ward 1, and I wanted to take a moment to express my deepest gratitude for the outstanding care we received.

From the doctors and nurses to the healthcare assistants, every single member of your team went above and beyond to make sure my mammy was comfortable. 

You managed her pain with such compassion and ensured that we, as her family, had everything we needed during her stay. You truly put our minds at ease throughout what was a very difficult time.

In her later stages, we received support from the palliative care team—and may I say, they are guardian angels on earth. 

They brought calm, clarity, and compassion, involving us in every step of the way. As they say, “making sure that your last days on earth are just as important as your first,” and that was exactly how it felt.

A special mention to Brendan from the Dementia Companions team, who arranged for the hospital chaplain to visit Mum. He provided a battery-operated holy candle and played beautiful hymns—just as Mammy would have wished for her final hours.

To Deirdre, Laura, Michelle, and the many other nurses who stood by us—you made our toughest day as a family that little bit easier.

You are all truly worth your weight in gold.

Thank you from the bottom of our hearts—our words will never be enough.

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